Pendants

Policies

Payment Methods

PayPal: If you have a PayPal account, you can pay for your purchase(s) with your PayPal account. You can also choose this payment method if you do not have a PayPal account yet; within a few steps you will have your own PayPal account. If you want more information about PayPal, please visit https://www.paypal.com.

Bank transfer (available only for Hungary): Once we have received your payment on our bank account, we will ship your order. We will send you our bank account information by email.

Shipping

We ship Worldwide. The products are shipped by Hungarian Post.

Shipping will be calculated at checkout based on the destination, and product weight.

The shipping price can be found here: Hungarian Post.

I also include a tracking number so that you can track your package HERE.

Your package will be shipped within 1-2 workdays after cleared payment. For the custom made items can take up to 2-3 weeks.

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Refund Policy

If, for some reason, you would like to return your item, please notify us within 14 days after you received the item.

Then please send the item back in the original packaging (insurance is recommended).

Once we receive the package, we will refund the item price. Refund amount is for item purchase price only.

Shipping cost, insurance paid will not be refunded.

Items received after the 30-day money-back guarantee are NON-refundable.

First of all, please carefully study your chosen decoration, I usually offer at least 3 photos and a detailed description of each item. If you have questions or concerns please contact me before order to clarify this.

I try to pack all the decorations with maximum security. In the case of damage in transit, please contact me within 24 hours of receipt of the package. It is important not to throw away the carton and packing materials of your decorations so that I could make a claim on the Hungarian Post.

Conditions of return

Buyers are responsible for return shipping costs.

Please feel free to contact us if you have any questions.